Agency-Based Program Evaluation : Lessons From Practice

This text aids both students and practitioners in articulating the elements of program evaluation, deepening their understanding of the contextual issues that surround and shape an evaluation. Authors Stephen A. Kapp and Gary R. Anderson offer readers details on the application of useful and accepted evaluation methods. It also shows readers how to make sound decisions in balancing techniques and strategies with the realities of the agency environment. Key Features Ethical considerations related to collecting data from service consumers and working with agency personnel Strategies for accommodating cultural and ethnic differences when collecting program evaluation data Techniques for engaging agency personnel and key constituents in the entire evaluation process Accompanied by robust ancillaries This text is accompanied by a robust companion site. The password-protected Instructor′s Site features: Sample Syllabi PowerPoint Slides Test Bank The open-access Student Study Site offers: Quizzes Journal Articles Web Resources and Activities This text is designed for upper-level undergraduate and graduate courses in program evaluation within departments of social work, mental health, and human services. It is also a great resource for practicing professionals, supervisors, and managers.

This text aids both students and practitioners in articulating the elements of program evaluation, deepening their understanding of the contextual issues that surround and shape an evaluation. Authors Stephen A. Kapp and Gary R. Anderson offer readers details on the application of useful and accepted evaluation methods. It also shows readers how to make sound decisions in balancing techniques and strategies with the realities of the agency environment.

Key Features

• Ethical considerations related to collecting data from service consumers and working with agency personnel
• Strategies for accommodating cultural and ethnic differences when collecting program evaluation data
• Techniques for engaging agency personnel and key constituents in the entire evaluation process

Accompanied by robust ancillaries

This text is accompanied by a robust companion site at www.sagepub.com/kappstudy

The password-protected Instructor’s Site features:

• Sample Syllabi
• PowerPoint Slides
• Test Bank

The open-access Student Study Site offers:

• Quizzes
• Journal Articles
• Web Resources and Activities

This text is designed for upper-level undergraduate and graduate courses in program evaluation within departments of social work, mental health, and human services. It is also a great resource for practicing professionals, supervisors, and managers.

Agency-based Program Evaluation: Lessons from Practice, by Stephen A. Kapp and Gary R. Anderson, serves as a core textbook in the advanced undergraduate and graduate social work program evaluation courses. It combines the methodology of program evaluation with the reality of working with agencies and organizations to describe the effectiveness of their services and programs. Students will gain an understanding of the political and social context and pressures in which a program is developed, implemented and evaluated. This book offers a practice-oriented approach to evaluation. While many program evaluation methods texts often add a chapter or brief sections that describe organizational and political factors, this book begins with the context of an agency-based evaluation and describes the method within that context. Students will gain a more complete understanding of this contextual challenge and will learn techniques for operating in the face of these challenges This text aids both students and practitioners in articulating the elements of program evaluation, deepening their understanding of the contextual issues that surround and shape an evaluation. Authors Stephen A. Kapp and Gary R. Anderson offer readers details on the application of useful and accepted evaluation methods. It also shows readers how to make sound decisions in balancing techniques and strategies with the realities of the agency environment. Key Features Accompanied by robust ancillaries This text is accompanied by a robust companion site which you can view . The password-protected Instructors Site The open-access Student Study Site This text is designed for upper-level undergraduate and graduate courses in program evaluation within departments of social work, mental health, and human services. It is also a great resource for practicing professionals, supervisors, and managers. Introduction: The Purpose of This BookCh 1. Making the Case for Program EvaluationCh 2. Steps in Program EvaluationCh 3. Ethics and Program Evaluation: Applying a Code of Ethics to Field-Based ResearchCh 4. Ethical Challenges for Evaluators in an Agency Setting: Making Good ChoicesCh 5. Agencies and Academics: The Social and Political Context of Program EvaluationCh 6. Cultural Competency and Program EvaluationCh 7. Program Definition: Using Program Logic Models to Develop a Common VisionCh 8. Program Description: Evaluation Designs Using Available InformationCh 9. Evaluation Design: Options for Supporting the Use of InformationCh 10. Evaluation Design: Group Designs and MethodsCh 11. Evaluation Design: Qualitative Designs and ApplicationsCh 12. Consumer SatisfactionCh 13. Dissemination: Spreading the NewsAbout the Authors Making the case for program evaluation -- Steps in program evaluation -- Ethics and program evaluation: applying a code of ethics to field-based research -- Ethical challenges for the evaluators in an agency setting : making good choices -- Agencies and academics : the social and political context of program evaluation -- Cultural competency and program evaluation -- Program definition : using program logic models to develop a common vision -- Program description : evaluation designs using available information -- Evaluation design : options for supporting the use of information -- Group designs and methods -- Evaluation design : qualitative designs and applications -- Consumer satisfaction -- Dissemination : spreading the news Making the case for program evaluation A framework for evaluation Ethics and program evaluation: applying a code of ethics to field-based research Ethical challenges for the evaluator in an agency setting : making good choices Agencies and academics : the social and political context of program evaluation Culturally sensitive research Program definition : points of view and shared perspectives Program description : evaluation designs using available information Evaluation design : options for supporting the use of information Evaluation design : group designs and methods Evaluation design : qualitative designs and applications Consumer satisfaction Evaluation implementation and report development.