Advances in Knowledge Management: Celebrating Twenty Years of Research and Practice (Knowledge Management and Organizational Learning Book 1)

This book celebrates the past, present and future of knowledge management. It brings a timely review of two decades of the accumulated history of knowledge management. By tracking its origin and conceptual development, this review contributes to the improved understanding of the field and helps to assess the unresolved questions and open issues. For practitioners, the book provides a clear evidence of value of knowledge management. Lessons learnt from implementations in business, government and civil sectors help to appreciate the field and gain useful reference points. The book also provides guidance for future research by drawing together authoritative views from people currently facing and engaging with the challenge of knowledge management, who signal a bright future for the field. Front Matter....Pages i-xii Front Matter....Pages 1-1 Knowledge Management: Origins, History, and Development....Pages 3-23 Knowledge Management Concepts and Models....Pages 25-44 A Descriptive Analysis of Knowledge Management Research: Period from 1997 to 2012....Pages 45-64 Front Matter....Pages 65-65 Knowledge Management in the Public Sector: UK Case Study Perspectives....Pages 67-104 Supporting Business Managers with Knowledge Management....Pages 105-119 Understanding and Improving the Professional Toolbox: Communities of Practice as a Paradigmatic Lesson for Knowledge Management....Pages 121-147 Front Matter....Pages 149-149 Future Research in Knowledge Management: Results from the Global Knowledge Research Network Study....Pages 151-182 What Practitioners (Should) Want and Expect: A Personal Perspective....Pages 183-196 The Next Generation of Knowledge Management: Mapping-Based Assessment Models....Pages 197-214 Back Matter....Pages 215-219