Advances in Human Factors, Business Management and Leadership : Proceedings of the AHFE 2020 Virtual Conferences on Human Factors, Business Management and Society, and Human Factors in Management and Leadership, July 16-20, 2020, USA

This book analyzes new theories and practical approaches for promoting excellence in human resource management and leadership. It shows how the principles of creating shared value can be applied to ensure faster learning, training, business development and social renewal. In particular, it presents novel methods and tools for tackling the complexity of management and learning in both business organizations and society. Discussing ontologies, intelligent management systems, and methods for creating knowledge and value added, it offers novel insights into time management and operations optimization, as well as advanced methods for evaluating customers’ satisfaction and conscious experience. Based on two AHFE 2020 Virtual Conferences: the AHFE 2020 Conference on Human Factors, Business Management and Society and the AHFE 2020 Conference on Human Factors in Management and Leadership, held on July 16–20, 2020, the book provides researchers and professionals with extensive information, practical tools and inspiring ideas for achieving excellence in a broad spectrum of business and societal activities. Front Matter ....Pages i-xix Front Matter ....Pages 1-1 Barriers to the Development of Regional Competitiveness in the Context of Regional Economies - EU, Latvia, Region Vidzeme Case Study (Liga Braslina, Anda Batraga, Aija Legzdina, Jelena Salkovska, Henrijs Kalkis, Daina Skiltere et al.)....Pages 3-10 Econometric Modeling of Marketing Productivity for Service Sector (Hanns de la Fuente-Mella)....Pages 11-17 Downstream Intra-organizational Product Market Competition Between Employees: A Theoretical Approach (Harsh Chauhan, Henrijs Kalkis)....Pages 18-25 Front Matter ....Pages 27-27 Open Ecosystem for Smart Mobility System Operation and Maintenance (Jukka Pulkkinen, Atte Partanen, Jari Jussila, Heikki Ruohomaa)....Pages 29-34 5G as a Driver for Transition of Digitalization in Ecosystem-Based Development (Heikki Ruohomaa, Vesa Salminen, Niklas Lähteenmäki)....Pages 35-43 Ecosystem of Ecosystems in InterCity Biking (Heikki Ruohomaa, Vesa Salminen, Jukka Pulkkinen)....Pages 44-51 Collaboration Network Creation and Utilization in a Digital Bioeconomy Ecosystem (Iivari Kunttu)....Pages 52-57 Open Data Ecosystems in Public Service Development (Minna Tarkkala, Joni Kukkamäki, Jari Jussila, Iivari Kunttu, Juuso Heinisuo)....Pages 58-64 Public-Private Partnerships (PPPs) in Energy: Identifying the Key Dimensions from Two Different Bibliometric Analyzes (Giovanna Andrea Pinilla-De La Cruz, Rodrigo Rabetino, Jussi Kantola)....Pages 65-71 Rural Tourism Development Proposal. Case Study: The Commune El Palmar, Santa Elena Canton, Ecuador (Fernando Alberto García Alarcón, Rosa María Pin Guerrero, Jesús Rafael Hechavarría Hernández)....Pages 72-77 Front Matter ....Pages 79-79 Leadership Competencies for Digital Transformation: Evidence from Multiple Cases (Faisal Imran, Khuram Shahzad, Aurangzeab Butt, Jussi Kantola)....Pages 81-87 A Scientific Guidance to Welfare Planning with System Dynamics Modeling (Yuan-Yuan Lee, Yi Ling Chang)....Pages 88-96 Social Capital: Theory, Principles and Value Boarding for a Potential Deep Transition for the Mexican Artisan Sector (Elena Montserrath Rodriguez-Muñoz, María de la Luz Fernandez Barros)....Pages 97-106 Tomorrow’s Digital Worker: A Critical Review and Agenda for Building Digital Competency Models (Federica Polo, Jussi Kantola)....Pages 107-115 Dynamics of Personal Social Capital and Its Influence on Employee Growth in Organizations: A Cross Sectorial Analysis (Mohammed-Aminu Sanda)....Pages 116-123 Competences in Expert Sales (Jukka Rantala, Maria Yllikäinen, Timo Holopainen)....Pages 124-130 Emotional Labour and Turnover Intention Among Teachers: The Moderating Role of Team Support (Ophelia Delali, Dogbe Zungbey, Evans Sokro, Michael Akomeah, Ofori Ntow, Noble Osei-Bonsu)....Pages 131-142 Accountability in Assertive Decisions Making (Alma Laura Bonilla-Hernández)....Pages 143-148 Front Matter ....Pages 149-149 Econometric Modeling of the Performance in the City Council of Chile (Hanns de la Fuente-Mella, Mauricio Alvaro Martínez, Claudio Elórtegui Gómez, Matías Guajardo Calderón)....Pages 151-160 The Effects of Leadership and Management to Organizational Atmosphere and the Impact to Cash Flow Earnings: A Study from SME-Companies in Finland (Marcus Penttinen, Lauri Raitala, Tero Reunanen, Jussi Kantola)....Pages 161-166 B2B Marketing Method Adapted to Sales Improvement Through the Implementation of ABC Classification Tool and Inbound Marketing in SMEs (Erika Galvez-Torres, Milagros Cruz-Alfaro, Carlos Cespedes-Blanco, Carlos Raymundo, Nestor Mamani-Macedo, Francisco Dominguez)....Pages 167-173 Sales Process Evolution (Timo Holopainen, Jukka Rantala, Mandi Virtanen, Tuula Korhonen)....Pages 174-179 The Dividers for Continuum of Business in Business Transfer Situations and Impacts to Cash Flow Earnings: A Study from SME-Companies in Finland (Marcus Penttinen, Timo Holopainen, Lauri Raitala, Lassi Rosala, Jussi Kantola)....Pages 180-186 Factors Affecting the Behavior of Financial Markets in the Light of Financial Risks (Zahra Hamdani, Aicha Dif, Belkacem Zairi, Abdelbaki Benziane, Mohamed Hamdani)....Pages 187-199 From Sales Funnel to Customer Journey (Alina Venermo, Jukka Rantala, Timo Holopainen)....Pages 200-206 Front Matter ....Pages 207-207 Concurrent Research and Decentralized Decision Making as an Accelerator from Idea to Business – Case Turku Finland (Tero Reunanen, Elina Kontio, Janne Lahtiranta)....Pages 209-216 Correlations in Time Management and Organizational Commitment (Tero Reunanen, Jarno Einolander)....Pages 217-223 Lack of Authority, Failure of Leadership–Burden of Not Being Led (Tero Reunanen, Eyal Eckhaus)....Pages 224-230 A New Operation Model for Property Management Based on Lessons Learned from the Oil and Gas Industry (Grete Rindahl, Asgeir Drøivoldsmo)....Pages 231-237 Digital Disruption in Retail: Management Strategies for South African Shopping Centers (Norman Masebe, Malose Moseneke, Michelle Burger, Andries (Hennie) van Heerden)....Pages 238-243 Research and Practice of Brand Design Method of Local Specialty Products in Developing Regions Under the Concept of Service Design (Wei Ding, Xiaolin Li, Junnan Ye)....Pages 244-250 “Millennipreneurship” vs Entrepreneurship: Exploring Emerging Dynamics in Entrepreneurial Competencies Among Generational Cohorts (Reginald Arthur, Olivia Anku-Tsede, Michael Gyensare)....Pages 251-257 Public Administration and Economic Aspects of Ukraine’s Nature Conservation in Comparison with Poland (Alina Yakymchuk, Andriy Valyukh, Olesia Diugowanets, Rostyslav Bilyk, Kostiantyn Pavlov, Olena Pavlova et al.)....Pages 258-265 Front Matter ....Pages 267-267 Comparative Analysis of Barriers for Renewable Energy Technologies Diffusion in Finland and Poland (Oskar Juszczyk, Shah Rukh Shakeel)....Pages 269-275 The Sustainable Potential Development of Aquaponics in Portugal: An Exploratory Study on the Stakeholders Perceptions (Helena Nobre, Maria José Palma Lampreia Dos-Santos, Daniela Canto Silva)....Pages 276-281 Factors Influencing Households’ Intention to Adopt Solar PV: A Systematic Review (Shah Rukh Shakeel, Arto Rajala)....Pages 282-289 Service Design Under the Form of “Micro Public Benefit” Taking the Surplus Food Sharing App as an Example (Xin He, Xin Song)....Pages 290-296 Financing of Social Housing Investments in South Africa (Tino Adrian Mazhinduka, Michelle Burger, Andries (Hennie) van Heerden)....Pages 297-303 Research on Urban Waste Service System Based on Shanghai Waste Classification (Yilian Hao, Zhang Zhang, Jingyang Wang, Zixian Wan)....Pages 304-311 Dictionary of Competencies for Sustainable Development in the Municipalities of Northern México (Rodolfo Martinez-Gutierrez, Maria Estela Salcedo Correa)....Pages 312-317 Front Matter ....Pages 319-319 Filling Method Implementing Hydraulic Lime for Reusing Mine Tailings and Improve Sustainability in Conventional Peruvian Underground Mines (Pablo Altamirano-Soto, Jorge Supa-Urrutia, Humbero Pehovaz-Alvarez, Carlos Raymundo, Nestor Mamani-Macedo, Francisco Dominguez)....Pages 321-327 A Cyanide Tailings Management Method Using Pseudomonas Fluorescens to Improve Conventional Treatments for Progressive Closure at Small Gold Mines (Erika Barrezueta-Delgado, Naysha Blas-Trujillo, Yaneth Vasquez-Olivera, Carlos Raymundo, Nestor Mamani-Macedo, Javier M. Moguerza)....Pages 328-334 Fundamental Criteria for Methodology of Blasting Engineering in Mining Grains to Reduce Mineral Dilution in Peruvian Polymetallic Underground Mining (Nayrim Fuentes-Rivera-Yon, Luis Arauzo-Gallardo, Carlos Raymundo, Nestor Mamani-Macedo, Javier M. Moguerza)....Pages 335-341 Method for the Interpretation of RMR Variability Using Gaussian Simulation to Reduce the Uncertainty in Estimations of Geomechanical Models of Underground Mines (Juliet Rodriguez-Vilca, Jose Paucar-Vilcañaupa, Humberto Pehovaz-Alvarez, Carlos Raymundo, Nestor Mamani-Macedo, Javier M. Moguerza)....Pages 342-349 SCAT Model Based on Bayesian Networks for Lost-Time Accident Prevention and Rate Reduction in Peruvian Mining Operations (Ana Ziegler-Barranco, Luis Mera-Barco, Vidal Aramburu-Rojas, Carlos Raymundo, Nestor Mamani-Macedo, Francisco Dominguez)....Pages 350-358 Hydrabolt and Split Set Rock Bolt Selection Method Under the Bieniawski Rock Mass Rating for Improving Horizontal Access Support in Peruvian Mid-Scale Mining Activities (Carlos Toscano-Alor, Antoni Castillo-Rodil, Humberto Pehovaz-Alvarez, Carlos Raymundo, Nestor Mamani-Macedo, Javier M. Moguerza)....Pages 359-365 Mathematical Model of a Drilling Mesh to Reduce Dilution in the Sublevel Stoping Method in Peru’s Underground Mines (Yadira Zelaya-Reyes, Luis Arauzo-Gallardo, Guillemo Diaz-Huaina, Carlos Raymundo, Nestor Mamani-Macedo, Javier M. Moguerza)....Pages 366-373 Front Matter ....Pages 375-375 Comprehensive Internationalization at HAN University of Applied Sciences. Faculty Policies and Practices (Florentin Popescu)....Pages 377-383 Sustainable Development in Higher Education (Marcin Geryk)....Pages 384-392 Using Effect Size in Evaluating Academic Engagement and Motivation in a Private Business School (Jarno Einolander, Evangelos Markopoulos, Jussi Kantola, Hannu Vanharanta)....Pages 393-399 International University Leadership Development (Florentin Popescu)....Pages 400-406 Development of Psychological Readiness of the High School Students to Enter Higher Educational Institutions (Oksana Kravchenko, Nataliia Shelenkova, Maryna Mishchenko)....Pages 407-413 International Entrepreneurship: “Glocal” Business Creation, Development and Sustainable Employability (Florentin Popescu)....Pages 414-420 Youth Workers and Innovative Development of Social Work (Oksana Kravchenko, Nataliia Koliada, Nataliia Levchenko)....Pages 421-430 Educational Marketing and Hackathon for Candidate Student Recruitment (Gabriela Tapia-González)....Pages 431-437 Front Matter ....Pages 439-439 Successful Development of Virtual Teams in a Geographically Dispersed Electric Power Grid Company (Asgeir Drøivoldsmo, Per Gøran Bergerud)....Pages 441-447 Lean Manufacturing Model of Production Management Under the Focus on Maintenance Planned to Improve the Capacity Used in a Plastics Industry SME (Diana Fernández-Marca, Karla Mostacero-Rojas, Víctor Núñez-Ponce, Carlos Raymundo, Nestor Mamani-Macedo, Javier M. Moguerza)....Pages 448-454 Agile Inventory Management Model Under a Digital Transformation Approach for Stockout Reduction in Chemical Industry’s MSE (Virginia Garamendi-Colos, Mercedes Cano-Lazarte, Nestor Mamani-Macedo, Carlos Raymundo, Francisco Dominguez)....Pages 455-461 Defining Organizational Capabilities in an Electric Power Distribution Grid Operator to Meet Future Demands (Kine Reegård, Asgeir Drøivoldsmo, Jan Erik Farbrot)....Pages 462-469 Quality Management Model Based on Lean Six Sigma for Reducing Returns of Defective Clothing Articles in SMEs from the Clothing Industry (Maday Pacheco-Bonilla, Carlos Cespedes-Blanco, Carlos Raymundo, Nestor Mamani-Macedo, Francisco Dominguez)....Pages 470-477 Purchasing and Quality Management Lean Manufacturing Model for the Optimization of Delivery Times in SMEs in the Food Sector (Jasmin Caldas-Miguel, Edgardo Carvallo-Munar, Claudia Leon-Chavarri, Carlos Raymundo, Nestor Mamani-Macedo, Francisco Dominguez)....Pages 478-485 Front Matter ....Pages 487-487 Analysis of Reading Offers: The Case of Finland and Germany (Thomas Berger, Timo Holopainen, Sven Seidenstricker)....Pages 489-494 Gravity Models for Latin American Economies (Ana María Vallina-Hernández, Pascalle Martinez, Claudio Gonzalez, Rodrigo Fuentes, Hanns de la Fuente-Mella)....Pages 495-501 A Critical Review of Absorptive Capacity Measurement and Misspecification in Business Research (Saad G. Yaseen, Ihab Ali El Qirem, Dima Dajani)....Pages 502-508 The Philanthropy of Chilean Citizenship: A Quantitative Data Science Study (Claudio Elórtegui Gómez, José Ruette, Hanns de la Fuente-Mella)....Pages 509-515 Probabilistic Models of Job Placement and Positioning for Students with a Career in Chile (Hanns de la Fuente-Mella, Cecilia Gallegos Muñoz, Estela Rodríguez Quezada, Camila Inostroza Ocares, Mariana Lagos Pérez)....Pages 516-522 Correlation Situation Forecasting of Economic Indicators Based on Partial Least Squares and Kernel Method Regression Model (Chao Wang, Shengwu Xiong, Xiaoying Chen)....Pages 523-529 Front Matter ....Pages 531-531 Toward Improving the Direction Orientation Task (Joseph Coyne, Nathan Herdener, Jacqueline Sweet, Ciara Sibley, Noelle Brown, Cyrus Foroughi et al.)....Pages 533-539 Rethinking the Contemporary Art Fairs Through the Viewpoint of Assemblage Theory: A Case Study of ART021 from Shanghai (Jia Fu)....Pages 540-545 Creating a Physical Bridge Between Management and Leadership as a Strategy to Improve Organization Performance Analysis (Domininc M. Ramere, Opeyeolu Timothy Laseinde)....Pages 546-552 Development Status and Marketing Strategy of Smart Speakers (Tianhong Fang, Xiaobo Fu)....Pages 553-562 Front Matter ....Pages 563-563 The Governance of Inclusive Maritime Higher Education in the Philippines (Cleto del Rosario, Momoko Kitada)....Pages 565-572 Negotiating Gender Identities from Ship to Shore (Momoko Kitada)....Pages 573-577 The Future of Innovation Management – Symbiotic Interaction Between Humans and Cognitive Systems (Christian Vocke, Wilhelm Bauer)....Pages 578-583 Integrated Human-Centered Performance Management on the Shop Floor (Thomas Hellebrandt, Jasmin Ohlig, Patrick Poetters, Ina Heine, Bert Leyendecker, Robert H. Schmitt)....Pages 584-591 Digital Technology. A Tool for Development of Human Capital in Mexican Industry (Theoretical Approach) (Patricia Castillo-Galván, León Martín Cabello Cervantes)....Pages 592-598 Internationalization Agendas in Higher Education. A Dutch – Russian Perspective (Florentin Popescu, Dmitry Shtykhno, Roman Iskandaryan, Marjon Elshof)....Pages 599-605 Rethinking Higher Education Through Sustainable Development Goals (SDGs): A Russian Perspective (Roman Iskandaryan)....Pages 606-612 Exploring Critical Success Factors for Safety Management of Tanker Vessels (Amit Sharma, Tae-eun Kim, Gesa Praetorius, Salman Nazir)....Pages 613-619 Ergonomics Management Model with a Focus on Resilience Engineering (Priscila Rodrigues Fernandes, Eduardo Concepción Batiz)....Pages 620-626 Front Matter ....Pages 627-627 Leadership in Ensuring Positive Socio-Psychological Experiences of Employees (Asta Savaneviciene, Lina Girdauskiene)....Pages 629-635 Retaining Steel Tips: Motivation of Construction Managers in South Africa (Andries (Hennie) van Heerden, Mostafa Babaeian Jelodar, Michelle Burger, Benita Zulch)....Pages 636-642 Emotional Work, Mental Health and Organizational Management, Determinants in High Performance Teams. Results in Colombian Companies (Carlos Marín, Olga Piñeros)....Pages 643-647 Meta-Analysis of Job Satisfaction Amongst Different Occupations (Kapo Wong, Alan Hoi Shou Chan)....Pages 648-653 Back Matter ....Pages 655-657 This book analyzes new theories and practical approaches for promoting excellence in human resource management and leadership. It shows how the principles of creating shared value can be applied to ensure faster learning, training, business development and social renewal. In particular, it presents novel methods and tools for tackling the complexity of management and learning in both business organizations and society. Discussing ontologies, intelligent management systems, and methods for creating knowledge and value added, it offers novel insights into time management and operations optimization, as well as advanced methods for evaluating customers' satisfaction and conscious experience. Based on three AHFE 2020 Virtual Conferences: the AHFE 2020 Conference on Human Factors, Business Management and Society, the AHFE 2020 Conference on Human Factors in Management and Leadership, held on July 16-20, 2020, the book provides researchers and professionals with extensive information, practical tools and inspiring ideas for achieving excellence in a broad spectrum of business and societal activities