Administrative Assistant's and Secretary's Handbook

From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time. Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, this comprehensive guidebook is the definitive source of information on topics including: creating graphics, charts, and presentations; Microsoft Word, Excel, Outlook, and Publisher; Web conferencing; Electronic and paper filing systems; Recordkeeping; Research skills; Travel arrangements; Meeting planning and management; Business math; Computer and software troubleshooting; and much more. Extensively updated, the fifth edition of the Administrative Assistant's and Secretary's Handbook contains new information on Windows 8, Microsoft Office 2013, Apple OS, mobile computing, data security, Google Calendar, Google Drive, Google Docs, and Microsoft Web Applications. Today's administrative jobs are demanding and constantly changing. The latest edition of this best-selling guide will help professionals everywhere come out on top. Does nonstop juggling define your working life? Travel arranger, meeting planner, tech troubleshooter, business writer, PowerPoint expert, and more - today's administrative professionals wear multiple hats for many bosses. Nobody knows how to do it all. Instead, they turn to the acclaimed Administrative Assistant's and Secretary's Handbook for reliable answers to every question. Quick overviews and clear directions break down big projects and confusing tasks into manageable steps - and successful outcomes. Need a refresher on how to manage email lists? Tips for when to use Word versus Publisher? A pointer on templates or a crash course on punctuation? Or directions for selecting the right firewall? You'll find them in these 500-plus pages of practical, authoritative information. PLUS: 4 new and 17 revised chapters keep you up to date on using technology to maximize your speed and effectiveness. You'll get the latest on Windows 8, Microsoft Office 2013, Apple OS, mobile computing and smartphones, computer networking, data security, Google Drive, Google Docs, Microsoft web applications, and more. -- from dust jacket Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own. Suitable for office professionals seeking to improve their performance and enhance their value to employers, this book presents information on topics such as: creating graphics, charts, and presentations; Microsoft Word, Excel, Outlook, and Publisher; Web conferencing; Electronic and paper filing systems; and Recordkeeping Administrative jobs have always been demanding, but now the expectations are constantly changing! This comprehensive guidebook is the savior administrative assistants have been looking for.