۱۰۰۱ نقل قول انگیزشی برای موفقیت: نقل قول‌های بزرگ از ذهن‌های بزرگ

An ideal prep tool and perfect way to review for the A+ certification, revised for the latest exams! Organized by the exam domain objectives, the focused CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102,5th Edition is the must-have companion for the Sybex CompTIA A+ Complete Study Guide, 5th Edition and the CompTIA A+ Complete Deluxe Study Guide with Online Labs, 5th Edition. The book provides 100% coverage of the A+ exam objectives, and verifies the successful candidate has the knowledge and job skills required to: Install, configure, and maintain computer equipment, mobile devices, and software for end users; Service components based on customer requirements; Understand networking basics and apply basic cybersecurity methods to mitigate threats; Properly and safely diagnose, resolve, and document common hardware and software issues; Apply troubleshooting skills and provide customer support using appropriate communication skills; Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments. This Review Guide includes practical examples and insights drawn from real-world experience, as well as exam highlights and end-of-chapter review. Topics include: CompTIA A+ Core 1 220-1001 covers Mobile Devices, Networking, Hardware, Virtualization and Cloud Computing, and Hardware and Network Troubleshooting CompTIA A+ Core 2 220-1002 covers Operating Systems, Security, Software Troubleshooting, and Operational Procedures Readers also have access to additional learning resources, including the Sybex interactive online learning environment and test bank with hundreds of review questions, practice exams, electronic flashcards, and a searchable PDF of a Glossary of the most important terms readers will need to understand. Cover Title Page Copyright Page Contents at a Glance Contents Introduction What Is A+ Certification? Who Should Buy This Book? How to Use This Book Interactive Online Learning Environment and Test Bank Tips for Taking the A+ Exams CompTIA A+ 1100 Series Exam Objectives Part I CompTIA A+ Core 1 Exam 220-1101 Chapter 1 Mobile Devices 1.1 Given a scenario, install and configure laptop hardware and components Hardware/device replacement Physical privacy and security components Exam essentials 1.2 Compare and contrast the display components of mobile devices Types Mobile display components Exam essentials 1.3 Given a scenario, set up and configure accessories and ports of mobile devices Connection methods Accessories Exam essentials 1.4 Given a scenario, configure basic mobile-device network connectivity and application support Wireless/cellular data network (enable/disable) Bluetooth Location services Mobile device management (MDM)/mobile application management (MAM) Mobile device synchronization Exam essentials Review Questions Chapter 2 Networking 2.1 Compare and contrast Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) ports, protocols, and their purposes Ports and protocols TCP vs. UDP Exam essentials 2.2 Compare and contrast common networking hardware Routers Switches Access points Patch panel Firewall Power over Ethernet (PoE) Hub Cable modem Digital subscriber line (DSL) Optical network terminal (ONT) Network interface card (NIC) Software-defined networking (SDN) Exam essentials 2.3 Compare and contrast protocols for wireless networking Frequencies Channels Bluetooth 802.11 Long-range fixed wireless NFC Radio-frequency identification (RFID) Exam essentials 2.4 Summarize services provided by networked hosts Server roles Internet appliances Legacy/embedded systems Internet of Things (IoT) devices Exam essentials 2.5 Given a scenario, install and configure basic wired/wireless small office/home office (SOHO) networks Internet Protocol (IP) addressing Exam essentials 2.6 Compare and contrast common network configuration concepts DNS DHCP Virtual LAN (VLAN) Virtual private network (VPN) Exam essentials 2.7 Compare and contrast Internet connection types, network types, and their features Internet connection types Network types Exam essentials 2.8 Given a scenario, use networking tools Crimper Cable stripper WiFi analyzer Toner probe Punchdown tool Cable tester Loopback plug Network tap Exam essentials Review Questions Chapter 3 Hardware 3.1 Explain basic cable types and their connectors, features, and purposes Network cables Peripheral cables Video cables Hard drive cables 3.2 Given a scenario, install the appropriate RAM RAM types Single-channel/Dual-channel Triple Channel Quad-channel Exam essentials 3.3 Given a scenario, select and install storage devices Hard drives SSDs Drive configurations Removable storage Exam essentials 3.4 Given a scenario, install and configure motherboards, central processing units (CPUs), and add-on cards Motherboard form factor Motherboard connector types Motherboard compatibility Basic Input/Output System (BIOS)/Unified Extensible Firmware Interface (UEFI) settings Encryption CPU architecture Expansion cards Cooling Exam essentials 3.5 Given a scenario, install or replace the appropriate power supply Input 115V vs. 220V Output 3.3V vs. 5V vs. 12V 20-pin to 24-pin motherboard adapter Redundant power supply Modular power supply Wattage rating Exam essentials 3.6 Given a scenario, deploy and configure multifunction devices/printers and settings Properly unboxing a device – setup location considerations Use appropriate drivers for a given OS Device connectivity Public/shared devices Configuration settings Security Network scan services Automatic document feeder (ADF)/flatbed scanner Exam essentials 3.7 Given a scenario, install and replace printer consumables Laser Inkjet Thermal Impact Exam essentials Review Questions Chapter 4 Virtualization and Cloud Computing 4.1 Summarize cloud computing concepts Common cloud models Cloud characteristics Desktop virtualization Exam essentials 4.2 Summarize aspects of client-side virtualization Purpose of virtual machines Exam essentials Review Questions Chapter 5 Hardware and Network Troubleshooting 5.1 Given a scenario, apply the best practice methodology to resolve problems Always consider corporate policies, procedures, and impacts before implementing changes 1. Identify the problem 2. Establish a theory of probable cause (question the obvious) 3. Test the theory to determine cause 4. Establish a plan of action to resolve the problem and implement the solution 5. Verify full system functionality and, if applicable, implement preventive measures 6. Document the findings, actions, and outcomes Exam essentials 5.2 Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and power Common symptoms Exam essentials 5.3 Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays Common symptoms Exam essentials 5.4 Given a scenario, troubleshoot video, projector, and display issues Common symptoms Exam essentials 5.5 Given a scenario, troubleshoot common issues with mobile devices Common symptoms Exam essentials 5.6 Given a scenario, troubleshoot and resolve printer issues Common symptoms Exam essentials 5.7 Given a scenario, troubleshoot problems with wired and wireless networks Common symptoms Exam essentials Review Questions Part II CompTIA A+ Core 2 Exam 220-1102 Chapter 6 Operating Systems 1.1 Identify basic features of Microsoft Windows editions Windows 10 editions Windows 11 Feature differences Upgrade paths Exam essentials 1.2 Given a scenario, use the appropriate Microsoft command-line tool Navigation Command-line tools Exam essentials 1.3 Given a scenario, use features and tools of the Microsoft Windows 10 operating system (OS) Task Manager Microsoft Management Console (MMC) snap-in Additional tools Exam essentials 1.4 Given a scenario, use the appropriate Microsoft Windows 10 Control Panel utility Internet Options Devices and Printers Programs and Features Network and Sharing Center System Windows Defender Firewall Mail Sound User Accounts Device Manager Indexing Options Administrative Tools File Explorer Options Power Options Ease of Access Exam essentials 1.5 Given a scenario, use the appropriate Windows settings Time and Language Update and Security Personalization Apps Privacy System Devices Network and Internet Gaming Accounts Exam essentials 1.6 Given a scenario, configure Microsoft Windows networking features on a client/desktop Workgroup vs. domain setup Local OS firewall settings Client network configuration Establish network connections Proxy settings Exam essentials 1.7 Given a scenario, apply application installation and configuration concepts System requirements for applications OS requirements for applications Distribution methods Other considerations for new applications Exam essentials 1.8 Explain common OS types and their purposes Workstation OSs Cell phone/tablet OSs Various filesystem types Vendor life-cycle limitations Compatibility concerns between OSs Exam essentials 1.9 Given a scenario, perform OS installations and upgrades in a diverse OS environment Boot methods Types of installations Partitioning Drive format Upgrade considerations Feature updates Exam essentials 1.10 Identify common features and tools of the macOS/desktop OS Installation and uninstallation of applications Apple ID and corporate restrictions Best practices System Preferences Features Disk Utility FileVault Terminal Force Quit Exam essentials 1.11 Identify common features and tools of the Linux client/desktop OS Common commands Best practices Tools Exam essentials Review Questions Chapter 7 Security 2.1 Summarize various security measures and their purposes Physical security Physical security for staff Logical security Mobile device management (MDM) Active Directory Exam essentials 2.2 Compare and contrast wireless security protocols and authentication methods Protocols and encryption Authentication Exam essentials 2.3 Given a scenario, detect, remove, and prevent malware using the appropriate tools and methods Malware Tools and methods Exam essentials 2.4 Explain common social-engineering attacks, threats, and vulnerabilities Social engineering Threats Vulnerabilities Exam essentials 2.5 Given a scenario, manage and configure basic security settings in the Microsoft Windows OS Defender Antivirus Firewall Users and Groups Login OS Options NTFS vs. share permissions Shared files and folders Run as administrator vs. standard user BitLocker BitLocker To Go Encrypting File System (EFS) Exam essentials 2.6 Given a scenario, configure a workstation to meet best practices for security Data-at-rest encryption Password best practices End-user best practices Account management Change default administrator’s user account/password Disable AutoRun Disable Autoplay Exam essentials 2.7 Explain common methods for securing mobile and embedded devices Screen locks Remote wipes Locator applications OS updates Device encryption Remote backup applications Failed login attempts restrictions Antivirus/anti-malware Firewalls Policies and procedures Internet of Things (IoT) Exam essentials 2.8 Given a scenario, use common data destruction and disposal methods Physical destruction Recycling or repurposing best practices Outsourcing concepts Exam essentials 2.9 Given a scenario, configure appropriate security settings on small office/home office (SOHO) wireless and wired networks Home router settings Wireless specific Firewall settings Exam essentials 2.10 Given a scenario, install and configure browsers and relevant security settings Browser download/installation Extensions and plug-ins Password managers Secure connections/sites – valid certificates Settings Exam essentials Review Questions Chapter 8 Software Troubleshooting 3.1 Given a scenario, troubleshoot common Windows OS problems Common symptoms Common troubleshooting steps Exam essentials 3.2 Given a scenario, troubleshoot common personal computer (PC) security issues Common symptoms Browser-related symptoms Exam essentials 3.3 Given a scenario, use best practice procedures for malware removal 1. Investigate and verify malware symptoms 2. Quarantine infected systems 3. Disable System Restore in Windows 4. Remediate infected systems 5. Schedule scans and run updates 6. Enable System Restore and create a restore point in Windows 7. Educate the end user Exam essentials 3.4 Given a scenario, troubleshoot common mobile OS and application issues Common symptoms Exam essentials 3.5 Given a scenario, troubleshoot common mobile OS and application security issues Security concerns Common symptoms Exam essentials Review Questions Chapter 9 Operational Procedures 4.1 Given a scenario, implement best practices associated with documentation and support systems information management Ticketing systems Asset management Types of documents Knowledge base/articles Exam essentials 4.2 Explain basic change-management best practices Documented business processes Change management Exam essentials 4.3 Given a scenario, implement workstation backup and recovery methods Backup and recovery Backup testing Backup rotation schemes Exam essentials 4.4 Given a scenario, use common safety procedures Electrostatic discharge (ESD) straps ESD mats Equipment grounding Proper power handling Proper component handling and storage Antistatic bags Compliance with government regulations Personal safety Exam essentials 4.5 Summarize environmental impacts and local environmental controls Material safety data sheet (MSDS)/documentation for handling and disposal Temperature, humidity-level awareness, and proper ventilation Power surges, brownouts, and blackouts Exam essentials 4.6 Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts Incident response Licensing/digital rights management (DRM)/end-user license agreement (EULA) Regulated data Exam essentials 4.7 Given a scenario, use proper communication techniques and professionalism Professional appearance and attire Use proper language and avoid jargon, acronyms, and slang, when applicable Maintain a positive attitude/project confidence Actively listen, take notes, and avoid interrupting the customer Be culturally sensitive Be on time (if late, contact the customer) Avoid distractions Dealing with difficult customers or situations Set and meet expectations/time line and communicate status with the customer Deal appropriately with customers’ confidential and private materials Exam essentials 4.8 Identify the basics of scripting Script file types Use cases for scripting Other considerations when using scripts Exam essentials 4.9 Given a scenario, use remote access technologies Methods/tools Security considerations of each access method Exam essentials Review Questions Appendix Answers to the Review Questions Chapter 1: Mobile Devices Chapter 2: Networking Chapter 3: Hardware Chapter 4: Virtualization and Cloud Computing Chapter 5: Hardware and Network Troubleshooting Chapter 6: Operating Systems Chapter 7: Security Chapter 8: Software Troubleshooting Chapter 9: Operational Procedures Index EULA A comprehensive and efficient way to prepare for the A+ exam and succeed as a computer technician The newly revised Fifth Edition of the CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 delivers essential and accessible exam prep material for the sought-after A+ certification. It offers full coverage of all of the A+ exam objectives covered on the latest Core 1 and Core 2 exams, ensuring you'll have the knowledge and skills you need to succeed on the test and in the real world. This book covers mobile devices, networking, hardware, virtualization and cloud computing, hardware and network troubleshooting, operating systems, security, software troubleshooting, and operational procedures. Its comprehensive discussions of all exam competencies will prepare you for your first role as a computer technician and let you hit the ground running. The book also offers: Accessible and easy-to-follow organization perfect for quick review and reinforcement of key topics Practical examples and insights drawn from the real-world experience of actual computer technicians Access to the Sybex online test bank, with chapter review questions, full-length practice exams, hundreds of electronic flashcards, and a glossary of key terms Ideal for anyone preparing for the Core 1 and Core 2 A+ exams, CompTIA A+ Complete Review Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102 is also perfect for all aspiring and early-career computer technicians who seek to improve their performance in the field.