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Salesit's an everyday event and part of every business transaction a million+ times a day. Drawing upon extensive resources, ASTD has put together the fundamental elements of successful salesthe kind of success everyday business professionals can apply to create lasting relationships, productive business dealings, and successful bottom line results. Learn from the professionals how to develop a sales mindset, become an active listener, ask the right questions, be positive, and build trust with your clientsall traits of successful sales people. Insights on becoming an effective and efficient trusted advisor! There is a difference between being a sales person and a sales professionalwith 10 Steps to Successful Sales, you'll gain the knowledge you need to accelerate revenue, manage your organization, and leverage the sales process. With this fast-moving, advice-packed, and actionable guide, you'll become the professional that your clients want you to be. You'll learn from the best, with sage advice from more than 100 top-performing sales professionals. The book is designed to help anyone who is directly or indirectly responsible for driving revenue. It is designed to help you continuously improve, despite the complexities of the selling environment. From developing a personalized selling system, to establishing customer loyalty and trust, to understanding the buying process and creating a personal development plan based on world-class knowledge and skill, this book is a practical, easy-to-use resource. Build top-line revenue for your organization and develop world-class sales habits used by successful sales professionals in multiple industries. The 10 Steps to becoming an effective and efficient trusted advisor "10 Steps to Successful Sales is a proven practices crash course for sales professionals. It is designed to help both new and experienced sales professionals build the right foundation for success. From developing a sales mindset, to establishing customer loyalty and trust, to using a sales process and creating a personal development plan, this book is a practical, easy-to use-resource. Build top-line revenue for your organization and develop sales habits used by the pros." -- Publisher Sales - it's an everyday event and part of every business transaction more than a million times a day. This book presents the fundamental elements of successful sales - the kind of success everyday business professionals can apply to create lasting relationships, productive business dealings, and successful bottom line results.